About
The business in short: the Whittier homes and water heaters we work on, how a job gets scoped and priced in writing, and the work we say no to.
A water heater business that says when repair is enough
This is a water heater business working Whittier: Uptown, the Hadley-Greenleaf and College Hills historic districts, Friendly Hills and the rest of the city. Tank and tankless, gas and electric — repair, replacement, leaks, tankless installs and after-hours calls. Nothing else.
It is organized around the question this market asks first: is this heater worth repairing? The answer comes before any quote, from the label's age, the fault and whether the tank itself is leaking. When the answer is replace, the quote is itemized — heater, labor, the City of Whittier permit, seismic strapping, venting or gas-line work and haul-away — so you can see exactly where the money goes.
- Water heaters only — no drains, sewer or general plumbing
- No softeners, filtration, boilers or HVAC
- No relief valve capped or plugged, for anyone
- No rebate amounts promised; ask the utility what is open
Four steps, no surprises
Repair if it is worth it, replace if it is not, and a written quote before any work either way.
- 1
Read us the label
The rating plate on the side of the heater gives the size, the fuel and the model, and the serial number usually encodes the year it was made.
- 2
Repair or replace, decided first
A part on a heater with years left in it is worth fixing.
- 3
An itemized written quote
Part and labor for a repair.
- 4
Work, inspection, hot water at the faucet
The heater is fired and tested and hot water is confirmed at a faucet before we leave.
Five questions worth asking any water heater quote
Ask them of us and of anybody else. The answers make two quotes comparable.
- 1
Is it worth repairing?
Ask it first. A contractor who answers it honestly, including when the answer is repair, is one whose replacement quote you can trust.
- 2
What is on each line?
Heater, labor, permit, straps, venting or gas work, haul-away. A total with no lines inside it cannot be compared with anything.
- 3
Is the City permit included?
In Whittier a replacement needs one, with a CF-1R-ALT form, and a plot plan when the heater is in a garage or outdoor enclosure.
- 4
Will it be strapped to code?
California requires new and replacement water heaters to be braced, anchored or strapped against earthquake motion.
Want a figure on it?
The estimated range before we travel, and the figure in writing before any work starts.